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The following terms and conditions have been written so you, the client, is aware of the breakdown of certain processes during the web design and construction phases. They are to help keep the pace of the web design moving forwards and to allow the designer to reach a realistic timescale in which the website will be completed.

The concept design phase has a three stage break down. If the client is not satisfied with the first concept design, a complete redesign can be put into place using the client’s comments and feedback.

If the client is not satisfied after the second concept design – minor amendments or alterations can be made based on the client’s comments and feedback. Any changes to be made to the graphic design and agreed structure during the construction phase – after the design concept and structure has been agreed, may result in a delay in the completion time and could result in a further charge for any extra time allocated by the designer.

Images that are required to complete the web design can be resized as agreed by the client and the designer. Any images the client wishes to have graphically altered would incur an extra cost. Any photo editing required to pictures can be discussed with the designer.

All written content must be provided by the client. If a client wishes the designer to write any additional content, a further charge will be quoted. Content for text and images must be sent in a digital format. I cannot accept information via the post or photographs (unless on CD ROM).

Once the website has been designed, constructed and the client has confirmed by email to publish the website live, the website will be deemed complete. If the client wishes to make any changes after the website has been published they will have to contact the designer to discuss.

Websites at the completed stage will be tested using the most up to date versions of Firefox, Internet Explorer, IExplore and sarfari.

Once the web pages are complete, the client can choose to maintain the web pages themselves or for an extra cost, arrange for the designer to update as and when required.

Completion times for websites will always vary dependant on the designer receiving the content from the client and the client’s approval at various stages of the website construction phase.

The designer will advise the client on the best host for their website and also upload the website once complete.

Should the client fail to  provide Lucy’s Web designs with relevant content to complete the job within a reasonable time frame i.e 6 months.  Lucy’s Web Designs has the right to utilise the Time is of the Essence Law and charge a suitable amount for the work completed so far and close the contract.

The client will gain access to the site and the site will be live upon receipt of the final payment to Lucy’s Web Designs

All coding created by Lucy Hall is copyrighted and may be reproduced and altered for other clients. Graphics/images purchased by Lucy Hall from third party companies may also be reproduced for other clients.

Any images which are supplied/owned by the client will not be reproduced by Lucy Hall for any other clients.

Any changes to an existing site are at the site owners risk.

Any future issues with the site once the build has been finished would incur a fee.

If site isn’t completed within a three month time frame, outstanding balance is requested.

All creation files remain the intellectual property of Lucy Hall.

A 25% non-refundable deposit of the full fee is required at commencement of the project, with the outstanding amount payable on completion of the website.

If Final payment is not received 14 days after invoice issued Lucy’s Web Designs reserves the right to take down the site

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