Do you fix website problems?

LWDadmin2026-07-03T14:19:18+00:00July 3rd, 2026|

Will my website be protected from hackers?

LWDadmin2026-07-03T14:19:19+00:00July 3rd, 2026|

What happens if my website goes offline?

LWDadmin2026-07-03T14:19:20+00:00July 3rd, 2026|

How often is my website backed up?

LWDadmin2026-07-03T14:19:20+00:00July 3rd, 2026|

How often will my website be updated?

LWDadmin2026-07-03T14:19:21+00:00July 3rd, 2026|

Do I need to host my website with you?

LWDadmin2026-07-03T14:19:21+00:00July 3rd, 2026|

Let’s Supercharge Your Online Growth

Q: Do you fix website problems?

Yes. Our Complete Care plan includes bug fixes and help with minor website issues. If a problem requires more extensive development, we'll provide a quote before carrying out any work.

Q: Will my website be protected from hackers?

Yes. Every plan includes security measures such as a firewall, malware scanning, protection against login attacks and ongoing security monitoring to help keep your website safe.

Q: What happens if my website goes offline?

Our monitoring system checks your website regularly. If it becomes unavailable, we'll be alerted so we can investigate and get it back online as quickly as possible.

Q: How often is my website backed up?

Backup frequency depends on your plan: Essential Security: Daily backups Business Care: Daily backups Complete Care: Hourly backups All backups are stored securely off-site and kept for 50 days.

Q: How often will my website be updated?

This depends on your plan: Essential Security: Monthly updates Business Care: Fortnightly updates Complete Care: Weekly updates What if an update causes a problem? Before making changes, we ensure your website can be restored if needed. If an update causes an issue, we'll restore your site from a backup and resolve the problem as quickly as possible.

Book a Free Consultation

lucy@lucyswebdesigns.co.uk

Call us 07795 170193

FAQs

Do you fix website problems?

Will my website be protected from hackers?

What happens if my website goes offline?

How often is my website backed up?

How often will my website be updated?

Do I need to host my website with you?

Let’s Supercharge Your Online Growth

Giving you control of your own website

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